FAQ — Paradise Creations & Designs

Question 1

What materials are the stands made from?

Accepted Answer

All stands are crafted from natural birch wood with full-color printed layered artwork. The base is laser-cut for precision and the layers are assembled without tools. They are strong enough to handle daily handling in retail and gift shop environments.

Question 2

How long does a custom order take?

Accepted Answer

Custom commissions typically take 4 weeks from design approval to delivery. Orders from our existing catalog ship in approximately 3 weeks.

Question 3

What is the minimum order quantity for wholesale?

Accepted Answer

Our minimum order is $250. We work with retailers of all sizes — contact us through our Wholesale page and we'll discuss quantities and pricing that fit your needs.

Question 4

Can I request a specific destination or theme?

Accepted Answer

Absolutely. We specialize in fully bespoke designs — any destination, landmark, or theme. Reach out through our Custom Orders page to get started.

Question 5

Do the stands require assembly?

Accepted Answer

Yes, but it's simple — all pieces slot together without tools or glue. Each stand ships flat and assembles in minutes.

Question 6

Do you ship internationally?

Accepted Answer

We primarily serve retailers and gift shops in the United States. For international inquiries, please contact us directly and we'll do our best to accommodate.

Question 7

How will I know when my order has shipped?

Accepted Answer

You will receive tracking information as soon as your order ships so you can follow it every step of the way.

Question 8

What is your return policy?

Accepted Answer

We do not accept returns, but if your order arrives damaged or defective, we are happy to arrange a replacement. Please contact us with photos of the issue and we will make it right.

Question 9

How long do the colors last?

Accepted Answer

The colors on our stands are built to last for years. We use a durable full-color printing process that holds up beautifully even with regular display and handling.

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